Privacy policy

PRIVACY POLICY
Last updated: December 29, 2025

That’s Mine Now (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.

1) PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been de-identified or collected anonymously so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from it):

• Contact details: name, email address, phone number, billing address, shipping address.
• Financial information: payment method details, payment confirmation and transaction details (note: payment card details are typically processed by our payment processors).
• Account information: username, password, preferences and settings (if you create an account).
• Transaction information: items you view, add to cart, purchase, return, exchange, or cancel, and your past transactions.
• Communications: information you include when contacting us (e.g., customer support inquiries).
• Device information: device type, browser, network connection, IP address, and other unique identifiers.
• Usage information: how you interact with or navigate the Services, including pages viewed and actions taken.
• Cookies and similar technologies: used to operate, improve, and personalize the Services and for advertising/analytics (see “Cookies & Advertising” below).

2) SOURCES OF PERSONAL INFORMATION
We may collect personal information from the following sources:
• Directly from you (e.g., when you place an order, create an account, subscribe, or contact us).
• Automatically through the Services (e.g., from your device via cookies and similar technologies).
• From service providers that help us operate the Services (e.g., payment processors, shipping providers, analytics providers).
• From partners or other third parties (e.g., advertising partners, where permitted by law).

3) HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us, we may use your personal information for the following purposes:

A) Provide, tailor, and improve the Services
To process payments, fulfill orders, arrange shipping, facilitate returns/exchanges, manage your account, provide customer support, send order and account notifications, enable reviews, remember preferences, and improve and personalize your shopping experience.

B) Marketing and advertising
To send marketing and promotional communications (where permitted), to show you ads and marketing on our Services or on other websites/apps, and to measure the effectiveness of those ads and communications. This may include the use of cookies/pixels and similar technologies, including those provided by advertising platforms such as Google, Meta (Facebook/Instagram), and TikTok, where permitted by law and subject to your cookie preferences.

C) Security and fraud prevention
To detect, investigate, or take action regarding fraudulent, illegal, unsafe, or malicious activity; to protect customers and the Services; and to maintain a secure shopping experience.

D) Communicating with you
To respond to inquiries, provide support, and maintain our business relationship with you.

E) Legal reasons
To comply with applicable laws, respond to lawful requests, enforce our terms and policies, and protect the rights, property, and safety of our business, customers, and others.

4) HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

• Shopify and service providers that perform services on our behalf (e.g., payment processing, shipping/fulfillment, IT services, analytics, customer support, cloud storage).
• Advertising and marketing partners to provide marketing services and display advertisements, including interest-based advertising (where permitted). These partners may collect information through cookies/pixels and similar technologies, subject to your cookie preferences and applicable law.
• When you direct or consent to us sharing information with third parties (e.g., for delivery or social media integrations).
• In connection with a business transaction (e.g., merger, acquisition, bankruptcy) where permitted by law.
• To comply with legal obligations and protect our rights and the rights of others.

5) COOKIES, CONSENT & ADVERTISING
We use cookies and similar technologies (which can include pixels and tags) to power and improve the Services, remember preferences, understand site usage, and support analytics and advertising.

Cookie consent (Shopify Customer Privacy / GDPR)
We use Shopify’s built-in customer privacy/cookie consent tools. Where required by law (including in the UK/EU), non-essential cookies (such as analytics and advertising cookies) will only be set if you provide consent through the cookie banner. You can change your preferences at any time using the cookie settings option shown in the banner (or via the cookie settings link if displayed on our site).

Advertising and analytics partners
We may use tools provided by advertising platforms such as Google, Meta (Facebook/Instagram), and TikTok to:
• measure the performance of our ads,
• understand how visitors interact with our site,
• show ads that are more relevant to you.

These platforms may use cookies/pixels and similar technologies to collect information about your activity on our site and may use that information to provide measurement and ad personalization services, subject to your cookie choices and their own policies.

Email marketing
You can opt out of promotional emails at any time by using the unsubscribe link in our emails. Even if you opt out, we may still send non-promotional messages related to your orders, account, or service updates.

Global Privacy Control (GPC)
Where required by applicable law, if we detect a Global Privacy Control signal from your browser/device, we will treat it as an opt-out request for that browser/device (and where we can associate it, your account).

6) RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as certain third parties as needed to operate the Services.

In addition, to help protect, grow, and improve our business, we may use certain Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for certain processing of your personal information and for responding to certain privacy requests related to that processing.

7) THIRD-PARTY WEBSITES AND LINKS
The Services may link to third-party websites or platforms. If you follow a link to a third-party site, you should review their privacy and security policies and terms. We are not responsible for the privacy or security of third-party sites.

8) CHILDREN’S DATA
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

9) SECURITY & RETENTION
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We recommend that you do not send sensitive information to us through unsecured channels.

We retain personal information for as long as necessary to provide the Services, maintain your account (if applicable), comply with legal obligations, resolve disputes, and enforce agreements and policies.

10) YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some or all of the rights below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before responding to a request, as permitted or required by law.

Possible rights include:
• Right to access / know what personal information we hold about you.
• Right to delete your personal information.
• Right to correct inaccurate personal information.
• Right to data portability (receive a copy of your information).
• Right to object to or restrict processing in certain circumstances (UK/EEA).
• Right to withdraw consent where we rely on consent (this won’t affect processing already carried out).
• Right to opt out of targeted advertising where applicable under local law.

How to exercise your rights
To exercise your rights, please contact us using the details in the “Contact” section below. You may also be able to manage certain preferences through your browser settings and our cookie consent tools.

Authorized agents (where applicable)
Where permitted by law, you may designate an authorized agent to submit requests on your behalf. We may require proof of authorization and verification of your identity.

11) COMPLAINTS
If you have concerns about how we process your personal information, please contact us so we can try to resolve it. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner’s Office (ICO).

12) INTERNATIONAL TRANSFERS
We may transfer, store, and process your personal information outside the country you live in. If we transfer personal information out of the UK or European Economic Area, we will rely on recognized transfer mechanisms (such as standard contractual clauses or other legally approved safeguards), unless the destination country has been determined to provide an adequate level of protection.

13) CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website and update the “Last updated” date.

14) CONTACT
If you have questions about this Privacy Policy, our privacy practices, or you would like to exercise your rights, please contact us:

That’s Mine Now
Email: hello@thatsminenow.com
Phone: 07810394094
Address: 11 Whiterock Place, Brighton, BN42 4AG, United Kingdom

For the purposes of applicable data protection laws, we are the data controller of your personal information.