Shipping policy

SHIPPING POLICY
Last updated: December 29, 2025

BUSINESS DETAILS
That’s Mine Now
Email: hello@thatsminenow.com
Phone: 07810394094
Address: 11 Whiterock Place, Brighton, BN42 4AG, United Kingdom

FULFILMENT & PRODUCTION (MADE-TO-ORDER)
Our items are made to order. We use Printify to fulfil orders through a network of print partners in the United Kingdom and the United States. To help get your order to you faster, your item may be produced and shipped from the location closest to you (UK or US). Production and shipping times below are estimates.

PROCESSING / PRODUCTION TIME
Most orders are produced and prepared for dispatch within 2–5 business days. During busy periods, production may take longer.

ESTIMATED SHIPPING TIMES
Shipping time begins once your order has been dispatched.
Typical delivery time after dispatch is 3–10 business days.

Please note: These are estimates and not guarantees. Delivery may be affected by carrier delays, weather, customs processing, or other factors outside our control.

SHIPPING COSTS
Shipping costs are calculated at checkout unless otherwise stated.

TRACKING
Where available, tracking details are provided by email once your order has been dispatched.

CUSTOMS, DUTIES & TAXES (INTERNATIONAL ORDERS)
If you order from outside the UK, your shipment may be subject to customs duties, import taxes, or fees charged by your local authorities or carrier. These charges are the customer’s responsibility unless otherwise stated at checkout.

INCORRECT ADDRESS / UNDELIVERABLE PARCELS
Please ensure your shipping address is correct at checkout. If a parcel is returned due to an incorrect address or failure to collect, you may be responsible for reshipping costs.

HELP WITH YOUR ORDER
If your order arrives damaged, defective, or incorrect, contact hello@thatsminenow.com with your order number and clear photos so we can resolve it.

CONTACT
That’s Mine Now
Email: hello@thatsminenow.com
Phone: 07810394094
Address: 11 Whiterock Place, Brighton, BN42 4AG, United Kingdom